Covid-19 Infection & Prevention Control Policy -24/6/20

(this will be updated as & when new government guidelines are announced)

 

My priority is to keep you – my lovely clients as safe as possible. In the time I have not been able to work I have implemented a number of changes that I would like to make you aware of – I have completed the Corona virus (COVID-19) Infection Prevention and Control course, which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit my home studio or I visit your home or venue -

 

If I/or any of my team feel ill or have symptoms of C0VlD-19, I / they will self-isolate immediately. This may mean that I have to cancel your trial appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or in the case of being your wedding day I will source another team member so you can rest assured you will have a fully insured, professional hair/makeup artist/s for your special day.

 

For your trial appointment & wedding day booking - If you or any of the people you live or anyone in your wedding party or anyone they live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO MY HOME STUDIO FOR YOUR APPOINTMENT, if I was due to your home/venue location please also inform me as soon as possible as I will not be able to visit you. You will not be charged for any bookings that you cancel due to illness.

 

Visiting my home studio for trials -

 

All trials will need to take place at my home studio - I will not be able to travel to you home. For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not arrive early or late for appointments as this may mean that you come into contact with other clients who are just arriving/leaving.

 

FOR THE TIME BEING (this may be relaxed as time goes on in accordance with any updated government guidelines) - only ONE client is allowed into my home studio so please arrive alone, any additional family/friends will be declined entry. This is to ensure a controlled, clean & safe environment in the space I have at home.

 

Unfortunately I will not be able to offer refreshments so please bring your own drink/s.

 

I have increased the frequency of cleaning in my home including making sure that my home studio, common areas & surfaces, toilets door handles, toilet, bathroom are cleaned using disinfectant products between each client as well as steam cleaning carpets & seating.

 

All makeup products, makeup/hair tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety between each & every client.

 

Wherever possible I will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

 

You will have access to soap and hot water to wash your hands with as soon as you enter my home and I will also have hand sanitiser available for you to use. Disposable towels will be available to you to dry your hands.

 

I will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit and during your treatment when this is appropriate. If applying makeup obviously you will need to remove your facemask for the time it takes for makeup to be applied.

 

Please don’t be surprised or upset if I/my team use personal protective equipment (PPE) during your visit and during your treatment. This may include face shields / facemasks / disposable aprons / disposable gloves where appropriate.

 

All disposable items are bagged and safely removed from the treatment area between each client.

 

I understand the importance of hand hygiene and I will ensure that I wash my hands in accordance with NHS recommendations before the start of your booking & at frequent intervals throughout.

 

I will try to make your experience as safe, comfortable and enjoyable as possible. If you have any concerns about your booking please let me know and I will do what I can to satisfy you. Please note that due to these extra hygiene measures your appointment/booking will take a little longer than usual.

 

In order to avoid handling of cash, I would prefer if you could pay for your treatment in advance using bank transfers or Pay Pal. Receipts will be emailed to you.

 

All of these procedures have been implemented for your safety and mine / that of my team. I will continue to take advice from the Government and the NHS regarding safe practice and will amend as necessary keeping you informed at all times.

 

Thanks you for your understanding & I'm really looking forward to seeing you soon.

 

Best Wishes,

Zara Willetts

 

 

 

 

 

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www.zara.beautifulhairmakeup.co.uk Zara Willetts - Owner